Shipping policy

Processing Time:

All orders are made with care! Please allow 3–5 business days for order processing before shipment. Custom orders may take 7-14 business days depending on design complexity and current order volume.

Shipping Time:

Once processed, orders are shipped via USPS or UPS, and delivery typically takes 3–7 business days depending on your location.

You’ll receive a tracking number by email once your order has shipped.

Shipping Rates:

Shipping costs are calculated at checkout based on your location and order weight.

Free shipping may be offered during special promotions.

Order Tracking:

A confirmation email with your tracking information will be sent once your order is shipped. Please allow up to 48 hours for tracking updates to appear.

Wrong Address Disclaimer:

Please double-check your shipping address before completing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages:

We are not responsible for packages lost, stolen, or damaged in transit. However, if this occurs, please contact us at diamondinfusedco@gmail.com and we’ll do our best to assist you in resolving the issue with the carrier.

Local Pickup (if applicable):

If you are local, you may select Local Pickup at checkout. You’ll receive an email when your order is ready for pickup.

Questions:

If you have any questions about your order or shipping, please email us at diamondinfusedco@gmail.com